Walmart Charges and Fines

There are 3 main types of charges that Walmart Suppliers may encounter: 

• Accounts Payable 
• Accounts Receivable 
• Post Audit 

Accounts Payable Charges

If you would like to dispute Accounts Payable charges, the supplier needs use the Accounts Payable Disputes Portal (APDP) application in Retail Link. These are charges Walmart is paying as received from the supplier. The supplier can either use a claim number or an invoice number to dispute.  With most deductions such as short-ship deductions, claim numbers can be used.  If no claim number is available then the supplier will use the invoice number.  Supporting documents must be attached such as PODs and/or freight bills of lading 

Accounts Receivable Charges  

If you would like to dispute an Accounts Receivable charge, the supplier needs to use the High Radius portal.  These are charges that are received from the supplier by Walmart such as On-Time In- Full charges, Excessive Defective Invoices, etc.  To get set up in High Radius, you must email them with your vendor number and request access to the portal. 

Post Audit Charges  

Post Audit charges come after the fact when Walmart reviews a specific time period such as first half of the year invoices.  Walmart could and usually does seek a review from a third-party team of auditors to help them with this task.  Some examples of post audit charges are payment discrepancies due to Roll-backs, freight terms or various allowances given to Walmart such as a swell allowance.  Walmart cannot bring post audit claims against a supplier after two years of the audited calendar year.  To file a dispute on these types of charges, the vendor has to work with the merchant team to see if any relief can be provided.  They will work out the details with the supplier and then reach out to the auditor to explain those arrangements.